UnifiedInbox.ai + N8N: Build any automation you can imagine

Connect your unified inbox to any app, API, or service. Automate content creation, lead enrichment, and complex workflows with unlimited flexibility. Copy our pre-built templates and start in minutes.

Unlimited automation possibilities
Self-hosted option available
Pre-built workflow templates
No per-task pricing limits

The most powerful automation platform for your social inbox

N8N gives you complete control over your automation workflows. Unlike other platforms that limit you to pre-built apps and simple triggers, N8N lets you connect to any API, write custom code, and build sophisticated workflows that actually think. If you can dream it, N8N can automate it.

Unlimited Flexibility

No Limitations. No Restrictions.

Connect to any API or service, not just apps in a marketplace. Build custom integrations with your internal tools, proprietary systems, or niche platforms. N8N doesn't limit what you can connect or how complex your workflows can be.

Self-Hosted Control

Your Data. Your Servers. Your Rules.

Run N8N on your own infrastructure for complete data privacy and security. Perfect for enterprises with strict compliance requirements or agencies handling sensitive client data. You control everything.

Advanced Logic & Code

Build Workflows That Think.

Use conditional branching, loops, data transformation, and custom JavaScript to create intelligent automation. Handle edge cases, process complex data, and build workflows that adapt to any situation.

Cost-Effective at Scale

No Per-Task Pricing.

N8N's open-source version is completely free. Even the cloud version doesn't charge per task like other platforms. Run millions of operations without worrying about exploding costs.

Copy our proven workflows and customize for your needs

Automated Content Creation Pipeline

Workflow:

1
UnifiedInbox.ai: New DM
2
Extract Question/Feedback
3
OpenAI: Generate Blog Idea
4
Check for Duplicates
5
Create Draft in Notion
6
Generate Social Posts
7
Notify Team in Slack

Turns customer conversations into content ideas automatically. Every time someone asks a question or shares feedback in your DMs, this workflow extracts the insight, uses AI to generate a blog post concept, creates a draft in your content hub, and notifies your team. You'll never run out of content ideas because your customers literally tell you what to write about.

Setup: 15 minutes

Perfect for: Content creators, marketing teams, agencies, and anyone who publishes regular content based on customer needs.

Lead Enrichment & CRM Sync

Workflow:

1
UnifiedInbox.ai: High-Intent Lead Tagged
2
Extract Contact Info
3
Enrich with Clearbit/Hunter
4
Check CRM for Existing Record
5
Create/Update in Salesforce/HubSpot
6
Assign to Sales Rep by Territory
7
Send Personalized Follow-Up
8
Log in Analytics Dashboard

Automatically enriches leads from social media conversations and syncs them to your CRM with full context. When someone shows buying intent in your DMs, this workflow captures their info, enriches it with company data and contact details, checks if they're already in your CRM, creates or updates their record, assigns them to the right sales rep, and triggers a personalized follow-up sequence. Your sales team gets hot leads delivered with everything they need to close.

Setup: 20 minutes

Perfect for: B2B companies, agencies, sales teams, and anyone converting social conversations into pipeline.

Multi-Platform Response Sync

Workflow:

1
UnifiedInbox.ai: Response Sent
2
Log Conversation Details
3
Update Customer Record
4
Post Summary to Slack
5
Create Support Ticket if Issue
6
Schedule Follow-Up Reminder
7
Update Analytics Dashboard

Keeps your entire team and tech stack in sync whenever you respond to a customer. Every response sent through UnifiedInbox.ai gets logged in your database, updates the customer record, notifies relevant team members in Slack, creates support tickets for issues, schedules follow-ups, and updates your analytics. Complete visibility across your organization without manual work.

Setup: 15 minutes

Perfect for: Support teams, agencies managing multiple clients, and companies with distributed teams.

AI-Powered Content Repurposing

Workflow:

1
UnifiedInbox.ai: Post Mention Detected
2
Fetch Post Content & Image
3
OpenAI: Generate Platform Variations
4
Optimize for Instagram, X and Facebook
5
Create Drafts in Buffer/Hootsuite
6
Analyze Sentiment
7
Auto-Publish if Positive
8
Notify for Review if Negative

Automatically repurposes your successful content across all platforms. When a post gets mentioned or performs well, this workflow fetches the content, uses AI to create optimized variations for each platform, generates drafts in your scheduling tool, analyzes sentiment, and either auto-publishes or sends for review. Maximize reach with minimal effort.

Setup: 20 minutes

Perfect for: Content creators, social media managers, and brands managing multiple platforms.

Customer Sentiment Monitoring & Escalation

Workflow:

1
UnifiedInbox.ai: New Message
2
AI Sentiment Analysis
3
If Negative: Extract Issue
4
Check Customer Tier (VIP/Regular)
5
Create Urgent Ticket in Zendesk
6
Notify Support Manager
7
Send SMS to On-Call Rep if VIP
8
Log Incident & Track Resolution

Catches customer issues before they explode. Every incoming message gets analyzed for sentiment. Negative messages trigger an escalation workflow that creates urgent tickets, notifies the right people, and ensures VIP customers get immediate attention. Turn potential PR disasters into opportunities to wow customers with fast resolution.

Setup: 15 minutes

Perfect for: Customer support teams, e-commerce brands, and companies with high-value customers.

Automated Lead Scoring & Routing

Workflow:

1
UnifiedInbox.ai: New Conversation
2
Analyze Message for Intent
3
Score Lead (Hot/Warm/Cold)
4
Enrich Contact Data
5
Route Based on Score
6
Hot: Salesforce + Slack to Sales Director
7
Warm: HubSpot + Email to Sales Rep
8
Cold: Mailchimp Nurture Sequence
9
Track in Analytics

Intelligently scores and routes every lead from social media. AI analyzes the conversation to determine buying intent, enriches the contact with company data, then routes them to the right place based on their score. Hot leads go straight to your sales director with a Slack alert. Warm leads get assigned to reps. Cold leads enter nurture sequences. Nothing falls through the cracks.

Setup: 25 minutes

Perfect for: Sales teams, B2B companies, and anyone with complex lead routing needs.

Real workflows our power users have built

Online fashion retailer
E-commerce Order Automation

Scenario:

Customer DMs "Where's my order?" → Extract order number → Fetch from Shopify API → Check shipping status → Generate personalized update → Send via UnifiedInbox.ai → Log interaction → If delayed, offer discount code

Result:

95% of order status inquiries handled automatically. Response time dropped from 4 hours to 30 seconds.

Social media marketing agency
Agency Client Reporting

Scenario:

End of week → Fetch all client conversations from UnifiedInbox.ai → Calculate response times, sentiment scores, engagement metrics → Generate client-specific reports → Create PDFs → Email to clients → Post summary in client Slack channels

Result:

Client reporting went from 8 hours of manual work to fully automated. Clients love the transparency.

Brand partnerships team
Influencer Collaboration Pipeline

Scenario:

Influencer DMs about collaboration → Extract follower count and engagement rate → Check against criteria → If qualified → Create record in Airtable → Send partnership deck → Schedule intro call → Add to CRM → Track throughout partnership lifecycle

Result:

Partnership inquiries get qualified and responded to within minutes instead of days. Closed 3x more deals.

PR team at tech company
Crisis Management System

Scenario:

Monitor all social mentions → Detect negative sentiment spikes → Analyze for crisis indicators → If threshold exceeded → Alert PR team via SMS → Create war room Slack channel → Pull all related conversations → Generate situation report → Track resolution

Result:

PR team catches potential crises hours earlier, allowing proactive response before issues go viral.

How the integration works

Authentication

UnifiedInbox.ai connects to N8N via OAuth 2.0 or API key authentication. Your credentials are encrypted and stored securely. N8N can trigger workflows based on events in UnifiedInbox.ai or send actions back to your inbox.

Available Triggers
  • New message received (DM, comment, mention)
  • Message tagged with specific label
  • High-priority message detected
  • Lead captured
  • Sentiment threshold reached
  • Conversation assigned to team member
  • Custom webhook events
Available Actions
  • Send message via UnifiedInbox.ai
  • Tag conversation
  • Assign to team member
  • Update conversation status
  • Add internal note
  • Create or update contact
  • Fetch conversation history
  • Search messages
Data Format

All data is exchanged in JSON format. N8N provides built-in nodes for data transformation, so you can easily map UnifiedInbox.ai data to any other service.

Set up N8N + UnifiedInbox.ai in 15 minutes

Step-by-Step Guide

1

Choose Your N8N Setup

Option A: N8N Cloud (easiest) - Sign up at n8n.io/cloud. Option B: Self-Hosted (most control) - Deploy on your own servers.

2

Install UnifiedInbox.ai Node

In N8N, search for 'UnifiedInbox.ai' in the node library and install it. Takes 10 seconds.

3

Connect Your Account

Add your UnifiedInbox.ai credentials to N8N. You can use OAuth (recommended) or generate an API key from your settings.

4

Copy a Template

Browse our template library and copy a workflow that matches your use case. All templates are pre-configured and ready to customize.

5

Customize & Test

Adjust the workflow to fit your specific needs. Change apps, modify logic, add steps. Test with real data to make sure everything works.

6

Activate & Monitor

Turn on your workflow and watch it run automatically. N8N provides execution logs so you can monitor performance and troubleshoot issues.

Why choose N8N over Zapier or Make?

Feature
N8N
Zapier
Make
Custom CodeFull JavaScript supportVery limitedLimited
API ConnectionsAny API, unlimited5,000+ pre-built1,500+ pre-built
Self-HostingYesNoNo
Pricing ModelFree or flat monthlyPer-task pricingPer-operation pricing
Workflow ComplexityUnlimitedLimitedModerate
Data PrivacyComplete controlCloud-onlyCloud-only
Learning CurveSteepEasyModerate
Best ForDevelopers, agencies, enterprisesNon-technical usersVisual workflow builders

Resources

Everything you need to succeed with N8N

Curated guides, docs, videos, and support links to get you live faster.

Support
Technical Support

support@unifiedinbox.ai - Need help setting up? Our team can assist with N8N integration questions.

Custom Workflow Development

enterprise@unifiedinbox.ai - Enterprise customers can request custom workflow development from our team.

N8N integration questions answered

Ready to automate everything?

Copy our N8N templates and start building powerful automation workflows in minutes.

Pre-built templates included
Self-hosted option available
Unlimited automation possibilities
Enterprise support available